The other half is to activate the service. There are 4 ways of activating your service: Got to the official website and visit the activation page. Call (1-855-652-3446) for service activation. Activate from your TV (For Xfinity TV Packages) Download and install the xFi mobile app. Dec 14, 2020 Installing your Xfinity service on your own takes about 30 minutes or less. All you’ll need to do is connect a coaxial cable from the outlet in your wall to your cable TV box or Xfinity modem. After that, you’ll connect your cable box to your TV and your modem to your router. Jun 29, 2020 Once you have your Xfinity self-install kit, it’s time to start setting up your equipment. If you have a mobile device, Comcast offers a free Xfinity xFi app on both the App Store and Google Play which can walk you through the installation step by step. Otherwise, you can follow these steps. What comes in your self-install kit.

Save some money by installing Xfinity service yourself.

Save money and time with a free Xfinity installation kit

Don’t like waiting for a cable installer to show up for an appointment “sometime between noon and 5 p.m.?” Good news: You can do it yourself with an Xfinity free installation kit—and save $89.99 in the process. You don’t even have to be tech-savvy to set up Xfinity internet and Wi-Fi.

New Xfinity cable TV subscribers are eligible for a free installation kit when they bundle internet service with television. Current Xfinity TV customers are also eligible if they add an internet bundle. The only real requirement is having a functioning Xfinity cable line to your home.

You may be denied a free installation kit for the following reasons:

Your residence has never had Xfinity service before, meaning a technician will need to install a cable line.
Your residence hasn’t had active Xfinity service for 12 months or longer. To determine if the cable line still carries a signal, a technician will need to check it.
Your residence requires a more complicated setup or four or more pieces of Xfinity equipment.

What you get with an Xfinity free installation kit

After you sign up for Xfinity internet service, you’ll receive a Getting Started kit. Setting up the equipment won’t require any extra tools, and you should be able to complete the installation in under 30 minutes. We cover the step-by-step process in our Xfinity installation guide.

What’s included with the Xfinity internet Getting Started kit:

An envelope containing a Comcast Customer Privacy Notice and Agreement for Residential Services
A Getting Started guide
An xFi Wireless Gateway (modem/router)
A coaxial cable (to connect xFi to incoming cable)
An Ethernet cable (to connect directly to xFi)
An xFi power cord

Buy your own: You don’t have to use Xfinity’s modem/router—read our recommendations for purchasing your own gear in our Best Xfinity-Compatible Modems review.

If you’re bundling with TV service, you’ll also receive the following:

An Xfinity cable box with remote
A second coaxial cable
A cable splitter (to send separate lines to xFi and cable box)

Xfinity Wifi Free Installation Code

If you’d rather have an Xfinity technician install your internet service, there’s a one-time fee of $89.99. Contact Xfinity to set up an appointment.

See also:

Comcast is making it difficult for many new customers to avoid paying installation fees—even if they purchase their own modems and are willing to set them up themselves.

Based on our tests, signing up for standalone Internet or TV service on Comcast.com often requires payment of a $59.99 or $89.99 installation fee, depending on where you live. (The fee was $60 in two Massachusetts suburbs and $90 at homes in Houston, Texas, and Seattle, Washington.) In cases where the $60 or $90 fee is charged, the fee is required whether you purchase your own modem or rent one from Comcast for another $11 a month.

The installation fee might be charged even if the home you're buying service at has existing Comcast service, and even if you order Internet speeds lower than those purchased by the current occupant. That means the fee is charged even when Comcast doesn't have to make any upgrades at the house or apartment you're moving into. Internet speed makes no difference, as the fee may be charged whether you purchase 15Mbps downloads or gigabit service.

'We can't offer self-install kits for residences that we already serve with an existing customer,' a Comcast spokesperson told us. Comcast said it requires professional installations for 'complex' cases.

Bundle up to avoid the fee

Xfinity Free Wifi Pass

You can avoid the installation fee by purchasing certain bundles that include both TV and Internet, but the fee is often mandatory if you buy only TV service or broadband individually. The $60 or $90 fee is also charged when you buy phone service only or a 'double-play' package of phone service and broadband.

We tested this by entering addresses into Comcast's online sign-up system and going through most of the process of signing up for service. In cases where Comcast requires the fee, we were unable to get to the 'Submit Order' page unless we scheduled a 'professional installation' and submitted credit card information. Getting one of Comcast's self-install kits wasn't even an option in these cases.

The fee isn't always required. A Comcast spokesperson provided us with five addresses in different states where Comcast's online system offers the option of a free self-install kit:

When asked why free self-install kits are available for these addresses, Comcast told us, 'These are all homes for sale in our footprint that previously had Comcast services.'

But our tests of Ars staff addresses indicate there are at least two common scenarios in which you'd have to pay the fee. If you live in a house in Comcast's territory but currently subscribe to something else, like Verizon FiOS, our tests indicate that you have to agree to pay the installation fee in order to switch to Comcast.

Secondly, if you're moving into a home that's still occupied and the current resident has Comcast service, you'd have to pay the installation fee. This would occur if you sign up for service in advance when you're planning to move into a new home or apartment almost immediately after the current resident leaves.

Comcast's fees vary so much by geographic location and bundle that we can't be sure that these general guidelines will hold true in every case. But it's clear that there are multiple circumstances in which Comcast will not allow new customers to order service online unless they agree to a pricey installation, even when they have their own modem and could plug it in themselves.

Please complete your order!

A Comcast spokesperson initially disputed our findings—even though they were based entirely on the results provided by Comcast's website. The Comcast spokesperson told us that a new customer can't sign up for service online at an address that currently has a paying Comcast customer, because its system has a business rule in place to automatically flag such an address. Comcast told us that in these cases, a new customer would be required to talk to a Comcast agent, who would presumably ensure that the current resident is actually moving out before allowing the new customer to hook up to Comcast's network. Because of that, Comcast told us that we shouldn't assume that the installation fee listed on its website would actually be charged.

But that doesn't appear to be true. I was able to schedule installation appointments and enter credit card numbers in order to sign up for service at homes where the current resident subscribes to Comcast. Hitting the 'Submit Order' button would have charged my card $50 immediately, enough to cover the first monthly payment of $30 and part of the installation fee.

I didn't actually click the 'Submit Order' button because I wanted to avoid credit card charges and a confusing situation with Comcast installers. But once I pointed this out to the Comcast spokesperson, the company stopped denying that it would be impossible to sign up for service at these homes without talking to a Comcast agent.